nuffnang

Sunday, December 30, 2012

The obligatory New Years resolutions post. And as usual it late.

As usual my posting schedule thing is all shades of fudged up but whatev's as the cool people say or something-or-nothing.

I'm hoping for 2013 to be a big year for me and my little family. Little madam starts full times school, the husband is all systems go in his new job and I've managed to get through 4 months of full time work without any major stuff ups. Yay!

The big goal for this year is to buy our first house.
Smaller more personal goals are as follows in simple list (meaning at the end of the year I can cut and paste to see how many I actually have done, I also LOVE lists!
- lose another 12-15kg
- make a patchwork quilt for little madam
- find a super cheap second hand furniture place to buy furniture to make over. We sold most of ours before leaving Darwin to reduce storage costs. Local perth locations, ideas and suggestions accepted!
- grow my hair out so I can finally learn to do victory rolls
- master the use of liquid eyeliner
- post on here at least once a week
- watch less tv
- spend less time on Facebook
- spend more one on one time with the husband. (I hate referring to as him like that but can't think of another name for him...also open to suggestions)
- make pathetic to pinup bigger and better with awesome new things to show you all and maybe some Vlogs in the future so you can actually HEAR all the crap I come out with rather than just reading it :)

What are your goals for this year?

Much love

Cie



Friday, December 7, 2012

What NOT to do as a customer.

Hello lovelies

It's heading into that time of year that those of us in customer service roles dread.
The silly season.
Ugh!

So as a public service to all others, who like me are pretty much living at work over the next couple of weeks, I figured I should compile a what NOT to do list for customers.

As much as the things listed seem like common sense to avoid, they are all examples given by others I know (as well as my own experiences) so common sense may not be as common as it should be. I couldn't make this shit up if I TRIED!

1) While you are being served get off your bloody phone! It's rude and transactions take longer when you aren't listening to the person serving you. Also don't tap your fingers at us. Or worse.. Click at us!

2) Fitting rooms are NOT toilets. Hiding a turd under a pile of clothes won't solve the problem either!

3) Following on from number 2, fitting rooms aren't a private space for you to have a "hand relief" session over multiple pairs of women's underwear. (The police were called for that one)

4) Don't try on clothes while "aunt flow" is visiting an you have no grasp on personal hygiene.

5) DON'T expect to return items that have been used or soiled. Clothes reeking of cigarette smoke or worn UNWASHED underwear cannot be returned. The undies riding up your crack while you were wearing them doesn't make them faulty!

6) FYI. The oldest looking staff member is not always the manager.

7) Don't ask the person serving you super personal questions. Whatever someone's sexuality is, is NONE of your business.

8) Don't ask the pregnant woman serving you if she's keeping the baby just because you have assumed she's 16 when really she's 22 and married.

9) Don't poo in pot plants

10) Sex in change rooms isn't cool.

11) DONT strip down to your jocks to show the bartender how much weight you have lost.

12) If your child has an accident in a store. Clean it up! Or at least let someone know. Don't a) cover it with a notebook or similar. b) park your pram over it while in the store an then wheel out a trail of crap behind it. c) wipe their backside and leave the wipes behind as well!

13) Ask if there is a bin, DONT put your empty cup wherever you feel like.

14) DON'T comment in the size, shape or appearance of the person serving you unless it's a genuine compliment.

15) DON'T get snippy when greeted at the door. It's our job. As long as its genuine and happy...stop bitching.

16) Yes we will try to up-sell. Again...it's our job. Take it in good humour.

17) We aren't babysitters. Supervise your own bloody kids! I don't know you an I don't know your kids so don't leave them alone in the store!

18) If its obviously busy please try not to get cross with us. We are as frazzled by the whole season as you are. Remember we also need to fit in our own Christmas shopping at some stage when we aren't helping you with yours!

19) DONT dump your money on the counter then rudely push it towards us to pay. Be a freaking human and HAND it to us!

20) If you see someone with staff ID tags or uniform while in line for the loo don't start complaining about a product they stock. Write to head office. We don't choose our products. Especially DON'T continue the conversation/complaint from the cubical next to us. Wee time is ME time!


Enjoy your Christmas shopping folks.

And remember to be nice. If you are in one of the many shopping centres in perth it could me serving you...and I'm a right bitch!

Cheers
Cie


Ps. Don't get me wrong. I actually really enjoy my job and 99% of my customers. The other 1% give me great material to blog about.
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